Grievance Management Software is a full-service platform for identifying and managing grievances, monitoring their status, generating reports and statistics, and proactively resolving issues at all stages. In Grievance redressal mechanism a complaint can be lodged by students, parents, teachers and other non-teaching staff against any discontent or about any lack of action. It is the responsibility of the higher staff to analyze and investigate the lodged complaint and take prompt action quickly.

All students enrolled for Engineering, Pharmacy, MBA or any other courses like BCA, MCA,BBA, etc. under the AICTE approved institutions can lodge complaint through this grievance redressal system. Unlike paper-based grievance redressal, eGrievance is faster and ensures that the complaint lodged reaches the right person.